Privacy Policy

Eshoppy is developed and maintained by Astraz Software Solutions LLP as a multi-vendor platform connecting Users, Merchants, Restaurants, Admins, District Admins, and Area Admins in a single application. The platform enables shopping, ordering, events, and advertisement management through a unified system. By using Eshoppy, you agree to the collection, use, and processing of your information as described in this Privacy Policy. We ensure that user data is handled securely and used only for providing and improving our services. This policy applies to all users of the Eshoppy application and related services.

1. Information We Collect

We may collect the following information:

• Full Name
• Email Address
• Mobile Number
• Profile Image
• Location Information
• Address Details
• Order History
• Shop Information
• Merchant Information
• Restaurant Information
• Product Information
• Offer Product Information
• Event Information
• Advertisement Information

2. Account Authentication

Eshoppy provides secure login access for:

• Users
• Merchants
• Admins
• District Admins
• Area Admins

All accounts are protected using secure authentication mechanisms.

3. Merchant Features

Registered merchants can:

• Add Products
• Manage Products
• Create Offer Products
• Manage Offer Products
• Create Events
• Create Advertisements
• Publish Location-Based Promotions
• View and Manage Orders
• Manage Shop Information

4. Admin Features

Admins can:

• View All Registered Users
• View All Orders
• View Merchant Details
• View Registered Shops
• View Products
• View Offer Products
• Monitor Platform Activities
• View Events and Advertisements
• Manage Overall System Operations,Add Restaurants(Manage Restaurants,Add Meal Timings,Add Table Menus)
• Create Events,Create Advertisements,View All Events,View All Advertisements

6. District Admin Features

District Admins can:

• Create District-Based Events
• Create District-Based Advertisements
• Manage District-Level Content
• Publish District-Specific Information

7. Area Admin Features

Area Admins can:

• Create Area-Based Events
• Create Area-Based Advertisements
• Manage Area-Level Content
• Publish Area-Specific Information

8. User Features

Users can:

• View Registered Shops
• View Restaurants
• View Products
• View Offer Products
• View Events
• View Advertisements
• Place Orders
• Track Orders
• View Order History
• Access Location-Based Content

9. Permissions Required

• Location Permission
• Camera Permission
• Gallery Permission
• Storage Permission

These permissions are used only to improve application functionality, such as uploading images, displaying nearby shops, restaurants, events, and advertisements.

10. Location-Based Services

Eshoppy may use location information to provide:

• Nearby Shops
• Nearby Restaurants
• Area-Based Events
• District-Based Events
• Location-Based Advertisements
• Improved User Experience

11. Information Sharing

We do not sell personal information to third parties. Information may be shared only for:

• Order Processing
• Platform Operations
• Merchant Services
• Legal Compliance
• Authorized Administrative Activities

12. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse.

13. User Rights

Users may:

• Access Personal Information
• Update Personal Information
• Request Corrections
• Request Account Deletion
• Contact Support Regarding Privacy Concerns

14. Events and Advertisements

Events and advertisements created by Merchants, Admins, District Admins, and Area Admins may be displayed publicly within relevant locations, areas, and districts.

15. Children's Privacy

Eshoppy is not intended for children under 13 years of age. We do not knowingly collect information from children.

16. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be reflected on this page.

17. Contact Us